Refund Policy

Virtual Classes:

All classes purchased by any interest or independent contractor is considered a service once purchased and therefore does not offer any refund. ALL CLASSES ARE FINAL!

All interest or independent contractors will either receive an invitation link or a url to take the class from the Virtual Salon. Please email us if you did not receive the class at and we will respond quickly with your invitation.If you did not receive your class invitation, please check your email spam box for a email from Please, add the date of purchase, order number or virtual salon on your search bar in email. If you still do not see an email from us, please reach out to our other branches contact portals with your order # ready to be provided.

(Response time: 24 hours)


Since your purchase is a digital product (Intellectual Property), it is deemed “used” after purchase, download or opening, and all purchases made on  are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

Click the website chat button to get someone live.